{"id":85,"date":"2021-10-06T09:49:46","date_gmt":"2021-10-06T09:49:46","guid":{"rendered":"https:\/\/forcesquaresdemo.24livehost.com\/blogs\/?p=85"},"modified":"2023-09-20T10:09:30","modified_gmt":"2023-09-20T10:09:30","slug":"slack-powers-salesforce-customer-360","status":"publish","type":"post","link":"https:\/\/www.forcesquares.com\/blogs\/slack-powers-salesforce-customer-360\/","title":{"rendered":"Slack powers Salesforce Customer 360"},"content":{"rendered":"
\n

Salesforce, the world’s largest CRM company, announced new Slack integrations across its products and industry solutions, as well as new Slack innovations that increase communication across organizational boundaries and empower teams to embrace asynchronous working.<\/p>\n

Close deals faster with Slack-First Sales:<\/strong><\/p>\n

\u2022 Slack-First Sales enables sales teams to connect in real-time in order to close more transactions, quicker, and from any location.<\/p>\n

\u2022 Sales staff can now view, amend, and share Salesforce information directly in Slack thanks to digital deal rooms, and new alert features that help teams keep on top of key account developments.<\/p>\n

Accelerate case resolution with Slack-First Service:<\/strong><\/p>\n

\u2022 Service teams can use Slack-First Service to automatically identify and bring in the right experts to a case.<\/p>\n

\u2022 Cross-functional teams may now cooperate on priority problems to handle customer situations more rapidly and effectively thanks to new swarming and expert finding capabilities.<\/p>\n

Supercharge campaigns with Slack-First Marketing:<\/strong><\/p>\n

\u2022 Marketing teams and agency partners can communicate in a shared digital workplace with Slack-First Marketing.<\/p>\n

\u2022 Marketers can now use Einstein Recommendations in Slack to speed up journey planning, while Pardot automation allows all departments to work on a single, shared view of the customer.<\/p>\n

Grow revenue with Slack-First Commerce:<\/strong><\/p>\n

\u2022 Slack-First Commerce assists teams in better understanding their business, adapting to new trends, and connecting with customers and colleagues.<\/p>\n

\u2022 Teams can now keep ahead of business trends and quickly handle order concerns thanks to new alert features.<\/p>\n

Engage more customers with Slack-First Digital Experiences:<\/strong><\/p>\n

\u2022 Slack-First Digital Experiences assists businesses in quickly delivering tailored digital experiences.<\/p>\n

\u2022 To streamline communication and immediately engage more consumers, new CMS interfaces inform internal and external teams when new content is released.<\/p>\n

Build and deploy apps fast with Slack-First Platform:<\/strong><\/p>\n

\u2022 Admins and developers may quickly build applications with low-code tools that connect data from any corporate system using the Slack-First Platform.<\/p>\n

\u2022 Teams can now design end-to-end processes that surface actions and approvals across workers, partners, and customers directly in Slack, thanks to new features.<\/p>\n

Learn in the flow of work with Slack-First Trailhead:<\/strong><\/p>\n

\u2022 Slack-First Trailhead powers personalized learning directly in Slack.<\/p>\n

\u2022 With the new Trailhead for Slack app, employees can work and learn in a single environment in Slack, and AI-powered recommendations help employees reach their development goals and organizations build workforce expertise for the future.<\/p>\n

Harness the power of data with Slack-First Analytics:<\/strong><\/p>\n

\u2022 Slack-First Analytics provides teams with the information they need to make better, quicker choices directly where they work.<\/p>\n

\u2022 Teams can now create AI-powered forecasts, and notifications keep them up to date on important data and trends, thanks to new Einstein capabilities.<\/p>\n

Connect data from any system with Slack-First Integration with MuleSoft:<\/strong><\/p>\n

\u2022 MuleSoft’s Slack-First Integration connects various business apps directly into Slack, removing the need to switch contexts between different software and systems.<\/p>\n

\u2022 Users can now connect applications and data to Slack using clicks rather than code, and incorporate automatic notifications in their workflows.<\/p>\n

Streamline collaboration with Slack-First Quip:<\/strong><\/p>\n

\u2022 Slack-First Quip allows sales teams to work together in one digital workspace around a single view of the customer.<\/p>\n

Now sales teams can embed Quip documents directly into Slack, enabling easier collaboration and faster deal execution.<\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Salesforce, the world’s largest CRM company, announced new Slack integrations across its products and industry solutions, as well as new Slack innovations that increase communication across organizational boundaries and empower teams to embrace asynchronous working. Close deals faster with Slack-First Sales: \u2022 Slack-First Sales enables sales teams to connect in real-time in order to close… Continue reading Slack powers Salesforce Customer 360<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":86,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[7,11],"class_list":["post-85","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-salesforce","tag-salesforce-customer-360","entry"],"yoast_head":"\nSlack powers Salesforce Customer 360 - Forcesquare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.forcesquares.com\/blogs\/slack-powers-salesforce-customer-360\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Slack powers Salesforce Customer 360 - Forcesquare\" \/>\n<meta property=\"og:description\" content=\"Salesforce, the world’s largest CRM company, announced new Slack integrations across its products and industry solutions, as well as new Slack innovations that increase communication across organizational boundaries and empower teams to embrace asynchronous working. 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