Case Studies
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Health Cloud Implementation for Braxia
NBM has been servicing the hydro utility industry for more than 20 years as an alternative source for project management, engineering, drafting and field services. NBM's expertise has grown from strictly servicing Hydro Utilities, Cities & Regions to fibre optics, cable and communications, GPS, mapping and surveying, and web-enabled services.
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NBM Engineering
NBM has been servicing the hydro utility industry for more than 20 years as an alternative source for project management, engineering, drafting and field services. NBM's expertise has grown from strictly servicing Hydro Utilities, Cities & Regions to fibre optics, cable and communications, GPS, mapping and surveying, and web-enabled services.
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Salesforce CPQ Implementation for ATS
ATS Healthcare is the largest, most reputable provider in Canada's temperature-controlled healthcare transportation industry. They have developed a reputation for being the preferred choice for delivering difficult, sensitive, and fragile items that require special handling, transportation, and care.
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Case Study-Salesforce Integration with Box.com
We have a client based in UK who is using Salesforce as a CRM where client want to store huge amount of data that allows users to store, share, and manage files securely in the cloud which can be visible in the CRM but don’t want to use the space in the CRM and also offers enterprise-grade security and compliance features, ensuring that sensitive data is stored securely in the cloud.
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Twilio Integration with Salesforce
The client operates in the healthcare industry, where they have multiple patients who visit the hospital for checkups. After each checkup, the doctor prescribes a medical course. Once the medical course is complete, patients will receive reminders to refill their medicines on the due date.
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Pardot–Marketing Cloud Engagement
Matching private room rentals is thoughtfully designed shared housing with renters seeking a friendly, fully serviced, and cheap city home; they are a corporation with a vast database of existing and potential members.
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Tableau Dashboard Integration
Tableau is software that enables users to visualize their data graphically and integrate it with other programmes so that it appears on a dashboard
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CitiPower and Powercor
CitiPower and Powercor Australia are electricity distributors that provide power to over one million Victorians via two of Australia's most reliable electricity distribution lines.
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Healthcare Project
The client wanted to build front end commercial side of the business on Salesforce. They were managing the pipeline in a spreadsheet.They did not have a database and not any way to drive engagement priorities in sequence.
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QuickBooks
The client requested a feature that will take care of the billing needs. He desired a feature that would sync with Salesforce. We suggested the QuickBooks connector to fulfil their requirements because it will provide bi-directional syncing from Salesforce to QuickBooks and QuickBooks to Salesforce.
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Einstein Bot - AI Powered Chatbot
The project's goal was to integrate Einstein Chatbot for Service Cloud, which simplifies the job of agents by enabling customer self-service through websites and allows agents to concentrate on complex issues by giving them data-driven insights.
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AppFrontier
The goal of this project was to integrate a payment system with the Salesforce platform as well as a scheduler to remind customers and users to renew their subscriptions.
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Maximcc
The Maximcc company is a financial consulting organisation which provides opportunities to small and mid-sized businesses (SMBs) to become financially secured.
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Incoming Call Popup POC
The objective of the project is to develop a call pop-up that will appear on the Salesforce service app so that the call can be readily answered, this will assist the agent in answering incoming calls from Salesforce itself.
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Artwork Network
The objective of this project was to integrate Box.com data into Salesforce and create an e-commerce front-end site using Visual Force Pages (Customer Community License). Artists can register for an account on the e-commerce website and upload their work there.
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Skill Training Group
The client wanted a Salesforce environment to manage classes, schedule courses, and also bookings for the Skill Training Group website. The calendar feature will be dynamic and interactive where the user will be able to manage all training courses, and schedule courses according to the center and trainer.
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Everymum Marketing Cloud
Everymum was facing an issue in automation, customer journey, connecting sales and marketing cloud, and least optimized marketing cloud. The marketing and sales cloud were not integrated which possess problems in getting customer insight, engagement, etc.
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AU Property Management System
The client wanted us to develop a Salesforce CRM for property business. It is an integrated corporation, AU Property Group has been proudly providing quality services such as sales, management and maintenance contracting services to all Australians for the past 10 years. Customers can follow the stages and sales reps will be reminded of their tasks and activities for a smooth flow of services.
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Skill Training Group 2nd Phase
The client wanted a few updates on the project like multiple online bookings, Joining Instructions, Course Scheduling, and MLP Type Scheduling Calendar. In the multiple online bookings module, he was unable to make multiple bookings for 2+ people as the system was showing the capacity for one person against that course. We have made updates according to the requirements so the client will be able to smoothly use the system.
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Law-Firm Project
The objective of the project was to implement a functionality to keep a tab for document checklist on case records related list which will make it easier to keep track of documents. The requirements for the billing centre were to automatically add case billing items, and cases aggregated into invoices, and to export invoices with the help of FormTitan.
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Customer Relationship Management
The client aims to develop a CRM of their own. There was a need to manage customers, companies, opportunities, contacts, invoices, reports, and various other enterprise roles. The highlighted features of the CRM cover the area: of sales force automation, digital marketing, service management, and organizational benefits.
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ChatBot Implementation into Salesforce
This project involved integrating a bespoke chatbot into Salesforce that enables users to ask questions, report issues, and acquire information through the website's live chat feature. It also enables service cloud agents to use the chat feature to address specific requests.
