Salesforce Revenue Cloud
Revenue Cloud is a solution that integrates tools aimed at facilitating the management and optimization of the life cycle of your revenue. It’s designed to make checkout processes more efficient and monitor revenue growth across all your sales channels in real time. In addition, it provides centralized information of a customers’ transactions. This platform, as part of Customer 360, allows you to connect different areas in your company, through the integration of CPQ (Configuration, Price and Quotation), Billing software, as well as Subscription Management, with Sales Cloud and Service Cloud. In addition, the potential of Partner Relationship Management (PRM) and B2B Commerce are fully exploited, always keeping the customer at the center of the process.
Why Revenue Cloud
As a framework for channel selling, subscription and services revenue, and digital business model support, the goal of Salesforce Revenue Cloud is to enable organizations to:
- Unify direct sales, partner sales, and eCommerce
- Package product bundles
- Handle complex order configurations
- Produce invoices that originate across multiple channels
- Collect payments
- Manage dunning
Features of the Revenue Cloud
With Revenue Cloud you can manage and monitor each step in the entire offer-sale-revenue cycle. In addition, it includes operations for automatic renewal of contracts. It allows to permanently interconnect all sales channels with the Finance area, facilitating accounting closings, leaving behind those long days where night and day combined trying to calculate if you had obtained profits or losses.
By adopting Revenue Cloud your customers can move between different sales channels, fill their carts with products and contact a sales representative, to request information or discounts. During that interaction, your sales representatives will be able to consult the history of all the products associated with the client, as well as the contacts of the same client with other sellers.
This ranges from product to quote to cash (product-to-cash), even a little beyond, reaching the automatic renewal of contracts. Revenue Cloud has everything you need to leave behind intermediate forms, manual data collection and approvals, emails, outdated contracts, and loss-making errors of all kinds. The automation of processes and the integration of work tools in your company shorten the collection cycle, making it possible to close more deals, increase inventory turnover and increase revenue.
Revenue Cloud makes it possible for your sales teams to quickly implement new monetization strategies. This makes it possible to insert your business in multiple sales channels, as well as the implementation of various forms and payment conditions. All this with a constant update regarding market changes.
This is possible with the acceleration of your sales cycles, the enrichment of customer databases and the introduction of business models that generate recurring income. The step-by-step guided sales option helps your sales representatives make direct sales faster and more accurate quotes. Likewise, having well-structured databases enhances the increase in cross-selling. In addition, with the automatic management of subscriptions you will facilitate sales for this concept and therefore a predictable growth.
Different tools integration
Revenue Cloud is based on establishing a single source and structure of information, it integrates functionalities of the following tools:
A super tool at your disposal! CPQ stands for Configuration, Price, and Quotation. And it provides answers to the questions: What products does the customer want to buy (configure)? How much do those products cost (price)? How to give the client details about the sale (quote)? CPQ provides centralized access to all your company’s products, services, available prices and customer data, enabling a significant increase in both sales and productivity.
Salesforce Billing can manage your company’s collection process in real time. With this tool, Salesforce harmonizes the relationship between your Finance and Sales departments. This will allow you to reduce the cash collection cycle and improve the payment experience of your customers. Salesforce Billing makes it easy for you to generate revenues without errors, guaranteeing that the quotes are correct, as well as the prorated amounts between various antecedent contracts. It also manages to accurately reconcile orders with applied credits and discounts.
The subscription-based business model is focused on generating recurring revenue. In this mode, customers pay periodically for access to a product or service. A recent survey found that 75% of customers prefer to use digital self-service and remote negotiation rather than face-to-face selling. Subscription businesses, in the 2012-2020 period, have grown 6 times more than those linked to the S&P 500.
Salesforce’s Subscription Management solution employs technologies that automate and streamline this process. Its success is based on self-service, it understands the possibilities for customers to buy and update their subscriptions, as well as get online help if they need it.
Forcesquares Revenue Cloud expertise
- At Forcesquares, our core strength lies in Revenue Cloud solutions. Our exceptional team of developers is both talented and unwaveringly committed to providing you with the best. With a proven track record in developing CPQ and billing solutions, we have the experience and insight needed to address the most complex challenges.
- What sets us apart is our developers' expertise, underlined by their certifications as CPQ and billing specialists. These credentials highlight their deep knowledge and skill in the field, assuring you that your project is in capable hands.
- When you partner with Forcesquares, you're not just getting a solution; you're gaining a trusted ally who understands your unique requirements and can customize CPQ and billing solutions to precisely match your needs. Our dedication to excellence ensures that your business benefits from cutting-edge, revenue-boosting technology.
Salesforce Revenue Cloud is a comprehensive platform designed to help businesses manage their revenue operations effectively. It encompasses various tools and features for configuring, pricing, quoting, and billing to streamline the entire revenue cycle.
Salesforce Revenue Cloud can boost your business by improving the accuracy of quotes and invoices, reducing revenue leakage, enhancing sales team efficiency, and providing valuable insights into revenue performance.
CPQ (Configure, Price, Quote) is a critical component of Salesforce Revenue Cloud. It allows businesses to configure products, set pricing rules, and generate accurate quotes quickly, helping sales teams close deals more efficiently.
Billing in Salesforce Revenue Cloud automates the invoicing process, ensuring accurate and timely billing for products and services. It helps in revenue recognition and simplifies complex billing scenarios.
Salesforce Revenue Cloud caters to businesses of all sizes. Small businesses can benefit from its scalability and customizable features to suit their specific needs.
Salesforce Revenue Cloud offers robust integration capabilities, allowing you to connect with various systems, such as ERP, CRM, and financial software, to ensure data consistency and workflow automation.
Yes, Salesforce places a high emphasis on security and compliance. It adheres to strict security standards and offers features like data encryption, access controls, and compliance with regulations such as GDPR and HIPAA.
Salesforce provides a range of support options, including online resources, community forums, and premium support plans. Additionally, they offer training and certification programs to help users maximize the platform's potential.
Yes, Salesforce Revenue Cloud is highly customizable. You can tailor it to your industry's unique requirements, whether you're in manufacturing, healthcare, financial services, or any other sector.
To get started, you can contact Salesforce or a certified Salesforce consultant to discuss your specific needs and explore the implementation process that aligns with your business goals.
Arrange for a priority consultation with our expert Salesforce team completely FREE of charge.