Sales Engagement
Elevate Your Sales Game with Salesforce Sales Engagement - Your Shortcut to Closing Deals Faster!

A lot of your business depends on how your sales team performs. Having said this, it is imperative that you increase sales team’s productivity. For businesses opting for Salesforce, the best way to up your sales team’s performance is via Sales Engagement, which is like a one-stop-shop for all your team’s selling activities.

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What is Sales Engagement in Salesforce

Sales Engagement in Salesforce refers to a suite of tools and functionalities designed to achieve quicker and more efficient sales cycle. This product by Salesforce aims to improve sales team productivity by providing features and automation that assist sales representatives in their day-to-day activities.

The features included in Sales Engagement are:

  • Lightning Sales Console
  • Inbox Mobile App
  • Buyer Assistant
  • Sales Cadences
  • Automated Actions
  • Work Queue
  • Einstein Activity Capture
  • Einstein Conversation Insights
  • Sales Dialer (optional, additional SKU)

Benefits of Salesforce Sales Engagement

Salesforce Sales Engagement can efficiently automate repetitive tasks such as email and phone outreach. This allows sales reps to concentrate on selling, thereby boosting productivity and increasing revenue.

Sales Engagement empowers sales teams to standardize their outreach processes, ensuring uniformity and effectiveness in their sales strategies.

Salesforce Sales Engagement provides real-time analytics on sales activities, equipping managers with the insights they need to make data-driven decisions about sales processes.

Salesforce Sales Engagement tools enable sales teams to engage with leads and customers in a highly personalized and targeted manner. This personalized approach fosters stronger customer relationships, leading to higher customer satisfaction and loyalty.

With Sales Engagement, teams can finish deals faster, making sales cycles shorter and bringing in more money. This happens by giving importance to potential customers and using automatic outreach.

Why choose Forcesquares for Salesforce Sales Engagement Services

With over 250 clients served world across, Forcesquares has the experience and expertise you would need for your customised solution. We are the company you must rely on because:

We are a team of 80+ Salesforce certified developers.

We have worked for over 100 projects.

Our solutions stand out from the rest as we follow Agile Scrum Methodology.

Our experts offer scalable business solutions.

We boast of 100% satisfaction rate.

What services we offer at Dotsquares

    We at Dotsquares can help you make the best use of Salesforce Sales Engagement such that it will optimize your sales team's productivity and performance, ensuring your business maximizes its sales potential.

  • Consulting:
    Our team of developers will evaluate your current business processes and create a solution that makes your sales team work better using the Salesforce Sales Engagement toolkit.
  • Implementation and configuration:
    We can help businesses set up Salesforce Sales Engagement according to their specific sales processes, including customizing fields, workflows, and automation.
  • Integration:
    Our team of Salesforce developers can integrate Salesforce products with other third-party applications, thus increasing the efficiency of the platform by many folds.
  • Sales Forecasting:
    Sales forecasting in sales engagement refers to the process of predicting future sales performance and revenue based on historical data, current trends, and various influencing factors. We can help businesses forecast their future sales performance.
  • Sales Process Optimization:
    Our team of experts can advise you and also implement best practices for sales processes within Salesforce, thereby streamlining lead management, opportunity tracking and sales forecasting.


Salesforce Sales Engagement is an extension of standard Salesforce CRM, focused on improving sales team performance. It offers specialized tools for lead management, automation, and analytics, enhancing sales processes beyond CRM capabilities.

Salesforce Sales Engagement offers sales team tools for lead scoring, automated email outreach and predictive analytics. These tool streamline workflow, help sales team focus on high-value activities and close deals faster.

Key features of Salesforce Sales Engagement include lead scoring, email campaign automation, sales analytics, and sales content management. These tools empower sales teams to prioritize leads, automate outreach, and gain insights into their sales performance.

Salesforce Sales Engagement can benefit both small businesses and enterprise-level organizations. It scales to meet the unique needs of businesses of all sizes, offering customizable solutions for sales process optimization.

Yes, it offers a mobile app that empowers sales teams to access critical data, engage with leads, and manage sales processes efficiently from their smartphones or tablets, enhancing their flexibility and productivity.

Our technical experts bring real-world experience to the table. They have successfully implemented cloud solutions for non-profits across various sectors. Their expertise allows us to anticipate challenges, optimize your cloud infrastructure, and ensure that your technology investments align with your organization's mission and budget.

We believe in tailoring solutions to the unique needs of each non-profit organization we work with. Our approach is highly customized, ensuring that the cloud solutions we provide align perfectly with your organization's goals, budget, and mission.

Getting started with us is easy. Simply reach out to our team, and we'll schedule a consultation to discuss your organization's needs and goals. From there, we'll work together to develop a personalized plan to leverage the power of the cloud for your non-profit's success.